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Privacy Policy

Your privacy is our priority. We believe in complete transparency about how we handle your data.

Effective Date: December 15, 2024

1. Our Privacy Commitment

At Galem, your privacy is not just a policy—it's our fundamental design principle. We've built our app to minimize data collection while maximizing your learning experience. This policy explains exactly what data we collect, how we use it, and how we protect your privacy.

2. Information We Collect

Account and Sync Data

To provide our service and sync your preferences:

  • Basic account information for app functionality
  • Language learning preferences and settings
  • Subscription status for premium features

Usage Information

We collect anonymous data to improve the app:

  • App usage patterns and performance metrics
  • Anonymous feedback on learning effectiveness
  • Technical information for bug fixes and improvements

3. Information We Explicitly DO NOT Collect

We are committed to minimal data collection. We do NOT collect:

  • Personal Identity: Your name, email, phone number, or any personally identifiable information
  • Translation Content: Your actual translation attempts are not stored on our servers
  • Learning Progress Details: Specific scores, mistakes, or detailed learning patterns (kept locally only)
  • Device Information: No device fingerprinting, UDID, or hardware-specific data
  • Location Data: We never access your location or GPS data
  • Contact Lists: No access to contacts, photos, or other device data
  • Browsing History: No tracking of activity outside the app
  • Marketing Data: No advertising IDs or cross-app tracking

4. How We Use Your Data

Core App Functionality

  • Generating personalized AI content based on your proficiency level
  • Providing real-time translation feedback and suggestions
  • Syncing your preferences and progress across your devices via iCloud
  • Verifying and managing your Premium subscription status

App Improvement

  • Analyzing anonymous usage patterns to enhance user experience
  • Improving AI accuracy and content generation quality
  • Fixing bugs and optimizing app performance
  • Developing new features based on user behavior trends

5. Data Storage and Security

We prioritize keeping your data secure and private:

  • Most data is stored locally on your device
  • Optional cloud sync for convenience across devices
  • Secure servers with industry-standard encryption
  • Regular security audits and updates

6. Third-Party Services

We work with trusted partners to provide our services:

  • Payment processing through Apple App Store
  • Cloud infrastructure providers for app functionality
  • Analytics services for app improvement
  • All partners follow strict privacy standards

7. Data Control and Deletion

You have full control over your data:

  • Delete app data by uninstalling the application
  • Control sync settings through your device preferences
  • Data is automatically removed when inactive
  • Contact us for specific data deletion requests

8. Your Privacy Rights

You have complete control over your data:

  • Access: View your locally stored data through the app's Settings
  • Portability: Export your progress data from the app
  • Deletion: Delete all local data by uninstalling the app
  • Correction: Modify preferences and settings at any time
  • Opt-out: Disable iCloud sync to keep all data local only

9. International Users

Galem is available worldwide, and we respect international privacy laws:

  • GDPR (EU): We comply with European data protection requirements
  • CCPA (California): California residents have additional privacy rights
  • Global Standards: We apply the highest privacy standards worldwide

10. Children's Privacy

Galem is designed for users 13 years and older. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes through the app and provide the updated policy with a new effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices:

Email: support@galem.app

Subject: Privacy Policy Inquiry

Response Time: We aim to respond within 24 hours

For technical issues with data sync or deletion, please include your device model and iOS version to help us assist you better.

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