Help Center
Find answers to common questions or get in touch with our support team
Frequently Asked Questions
Download the app, sign in with iCloud, and select your native language and target language. Choose your proficiency level (Beginner, Intermediate, or Advanced). You'll get 3 free AI-generated texts to practice with, then upgrade to Premium for unlimited access.
Our AI analyzes your translations in real-time, comparing them against native-level accuracy. You receive detailed feedback on grammar, vocabulary choice, sentence structure, and cultural appropriateness. The AI adapts to your proficiency level for personalized guidance.
Writing Practice: Translate from your native language to target language - great for building expression skills. Reading Practice: Translate from target language to native language - perfect for comprehension. Both modes use AI-generated content tailored to your level.
After your free trial, you can choose from available subscription plans for unlimited AI-generated content. Subscriptions auto-renew through the App Store and can be cancelled anytime in your device Settings.
Make sure you're signed in with the same account used for the original purchase. Tap "Restore Purchases" in Settings. If issues persist, contact Apple Support or our team for assistance.
Your language preferences, progress, and daily streaks sync automatically across all your devices. No personal translation data is stored - only your settings and progress statistics.
Galem focuses exclusively on translation practice with AI feedback, proven to improve retention by 73%. Unlike apps with repetitive lessons, we generate fresh, interesting content daily. No games or distractions - just focused, effective learning.
Ensure you have an active internet connection and Premium subscription. Try refreshing the app by pulling down on the main screen. If the issue persists, force-close and reopen the app, or contact support.
Yes! Go to Settings and adjust your proficiency level anytime. The AI will immediately adapt and generate content appropriate for your new level - whether you want more challenging or easier texts.
Earn points based on translation accuracy and maintain daily practice streaks. Complete daily challenges to boost your score. Your progress is automatically saved to iCloud and visible across all your devices.
Contact Us
Need more help? Contact our support team.
Quick Help
Writing Practice Tips
Maximize your learning with effective translation strategies. Focus on meaning over word-for-word translation and use context clues for better accuracy.
App Settings
Manage your Premium subscription, restore purchases, and understand billing cycles. Access unlimited AI-generated content with available subscription plans.
Data Sync & Progress
Your progress, streaks, and settings automatically sync across devices. Sign in with the same account to access your data everywhere.
Common Issues
Fix issues with text generation, subscription restoration, and app performance. Most problems resolve with a restart or checking your internet connection.